Neil Tolley and colleagues started the voice and data solutions provider, Fourteen IP on the 14th April 2011: the date was the inspiration for the name, Fourteen IP. The Wigan-headquartered company helps hotel chains all around the world to give their customers exceptional service through Integrated Unified Communications, Data networking and Artificial Intelligence. The pandemic accelerated take-up of Fourteen’s AI technology so instead of battening down the hatches, they expanded into Mexico and Canada. Fourteen IP provide and support voice and data solutions covering 300,000 hotel guest rooms in 22 countries, from small independents to some of the worlds largest and most famous resorts.